Refund and Exchange Policy
At The Men Thing, we prioritize customer satisfaction and aim to make your shopping experience seamless. Please review our refund and exchange policy below:
1. Free Exchanges
• If you wish to exchange a product, we will provide free shipping for the replacement item.
2. Unconditional Returns
• For returns not related to defects or damages, Rs. 120/- shipping charges will be deducted from your refund.
• Note: Unconditional returns are not accepted if the product tag has been removed.
3. Returns for Damaged Products
• If you receive a damaged product, please provide a clear picture of the item to our team on k2r2brands@gmail.com
• After verification, we will:
• Either exchange the product, or
• Issue a full refund with free shipping.
If you have any questions or need assistance, don’t hesitate to reach out to our customer service team. We’re here to help!
1. Free Exchanges
• If you wish to exchange a product, we will provide free shipping for the replacement item.
2. Unconditional Returns
• For returns not related to defects or damages, Rs. 120/- shipping charges will be deducted from your refund.
• Note: Unconditional returns are not accepted if the product tag has been removed.
3. Returns for Damaged Products
• If you receive a damaged product, please provide a clear picture of the item to our team on k2r2brands@gmail.com
• After verification, we will:
• Either exchange the product, or
• Issue a full refund with free shipping.
If you have any questions or need assistance, don’t hesitate to reach out to our customer service team. We’re here to help!